resound app connects to phone clip but not to hearing aid

If you are RECONNECTING your hearing aid to your device, click on YOUR NAME’s hearing aids under the “ Hearing Devices” menu.If you are connecting your hearing aid to your device for the first time, please skip to step 7 for further instruction.

Then, within accessibility, there should be a “ Hearing Devices” option click on that.Choose “ Accessibility,” which can be found within the main settings menu on most phones.Be sure to make sure that Bluetooth is on.

Before using the ReSound App, your hearing aid(s) must be connected to your mobile device, and this connection requires Bluetooth. Well, this is undoubtedly an excellent place to start. How Do I Connect My Hearing Aids To My Phone? Of course, with new technology comes new challenges, so I wanted to take a moment to address how to utilize the Remote Assist feature for ReSound users and go through essential troubleshooting tips for ReSound hearing aids on the ReSound Smart/Smart 3D app. Our patients can use this service to schedule virtual appointments and get advice on their hearing concerns and hearing aid assistance to the same standard that they would receive during an in-office appointment.Īside from having face-to-face video appointments, our patients that wear ReSound devices may be familiar with Remote Assist, a feature available on the ReSound Smart and Smart 3D apps.Īudiologists can remotely adjust and fine-tune a patient’s hearing device without unnecessary in-person contact. To work with this ‘new normal,’ we introduced Tele Audiology back in May 2020 at the start of the national lockdown. We still need to go grocery shopping, send and receive mail, pay bills, and in many cases, make appointments with our physicians.Īs North Carolina’s most trusted hearing & audiology experts, we have found ourselves needing to find a new way to continue to care for our patients despite social distancing. As I am sure we are all aware by now, life does not stop simply because we are experiencing this global pandemic.

Resound app connects to phone clip but not to hearing aid